The #1 Insurance Agency Training Platform

Transforming How Agencies Hire, Train, and Retain Top Talent

Total CSR accelerates onboarding with powerful, real-world training that expertly balances coverage mastery with practical job skills.

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Trusted by over 2,000 agencies

HUB
First Choice
CLI
SIAA
Shepherd
Iron Peak
Propel
PIIB
Heffernan
Grange
Brown and Brown
Keystone
RSC
Clip Path Group
Group 1
HUB
First Choice
CLI
SIAA
Shepherd
Iron Peak
Propel
PIIB
Heffernan
Grange
Brown and Brown
Keystone
RSC
Clip Path Group
Group 1
Brown and Brown
Clip path group
Grange
Group 1
heffernan-logo
PIIB
Propel-Logo
IronPeak
Keystone
RSC
Shepherd
SIAA
CLI
Firstchoice
HUB
Your Agency Cant Grow if You Keep Losing Top Talent to the Competition

Only 4% of Millennial and Gen Z even consider a career in insurance. Yet, 80% of them say structured onboarding and training is their top priority in a new job.

Total CSR is a revolutionary training platform built by agency owners, for agency owners.

Reduce Training Time by 95%
Skip the headaches of traditional onboarding with our proven system that delivers engaged, productive employees in record time saving $10,000-$15,000 per hire.

Total CSR is the only structured training platform built for the next generation of insurance professionals.

What good is training if it doesn’t stick? Total CSR builds lasting knowledge and real-world skills.

Your Agency Cant Grow if You Keep Losing Top Talent to the Competition

Only 4% of Millennial and Gen Z even consider a career in insurance. Yet, 80% of them say structured onboarding and training is their top priority in a new job.

Total CSR is a revolutionary training platform built by agency owners, for agency owners.

Training should fuel growth NOT stall it

Typical training means waiting months—or even years—before new hires reach full productivity.

 

Total CSR transforms your team from new hires to fully skilled insurance professionals in less than 30 days—no waiting, just results.

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Modernize your Hiring and Training for the Next Generation of Insurance Professionals

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Latest Blogs

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How to Calculate Loss Ratio: A Step-by-Step Guide for Beginners

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Understanding the Impact of Gross Written Premium on Insurance Profitability

Introduction to Gross Written Premium? Insurance professionals working in today’s competitive marketplace need …

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Lender’s Loss Payable vs Loss Payee: Demystifying the Insurance Jargon

Introduction to Lender’s Loss Payable vs Loss Payee The distinction between a lender’s …

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How the Law of Large Numbers Insurance Shapes Risk Management Strategies

Introduction to the Law of Large Numbers Definition and Significance The law of …

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The ABC’s of SEO Growth for Insurance Agencies

Insurance agency SEO growth shown with colorful letters A, B, and C. Nearly …

Reservation of Rights Letter: Essential Insights for Insurance Professionals

A reservation of rights letter stands as one of the most vital protective …

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Coverage C Homeowners Insurance: What Your Insured Needs to Know

Introduction to Coverage C Homeowners Insurance As insurance professionals, how well you educate …

What People are Saying

“We think Total CSR is an incredibly useful tool. The software has played an integral role in regards to our CSR training. I have not seen anything like this product in the marketplace.”
John DoorhyCustomer Since 2019
With Total CSR I now have a consistent training program in place. It allows me to feel more confident hiring new-to-the-industry employees and knowing we will give them the support they need to be successful.
Tim DavisCustomer Since 2018
Total CSR really is the best program for new CSRs or a CSR that's looking for a refresher. The program goes into detail with every line of business in a way that makes sense by creating examples and interactive exercise. It really is like no other program out there. 100% recommend it!
Wendy ChavezCustomer Since 2019
Total CSR provides the CSR the tools and information to get started as a new CSR or to become a better CSR. For an agency owner, this is a great tool to help train the CSR without the owner's time being spent doing it themselves. A great investment for me and my staff. I'd highly recommend it.
Charlie SteenCustomer Since 2019
I really enjoyed using the Total CSR learning system. It's easy and very informative. I learn something new on every subject. I would recommend this learning system for anyone who is new to the industry.
Carmen CisnerosCustomer Since 2019
Fantastic content & very instructive! Recommend 10/10!
Charles BoyntonCustomer Since 2019
Every lesson was very detailed. I loved the sample stories that you added to the lesson. It made things easier and faster to understand. Total CSR really educated me.
Nataly OrtizCustomer Since 2019
Total CSR is a great educational tool if you are new to the insurance industry, and it's also a fantastic refresher course for those with prior experience. The quizzes ensure you understand the subject matter before moving forward. I highly recommend Total CSR.
Jeff DobbinCustomer Since 2019
The Total CSR program is very beneficial, especially for our new hires. It gives them the step by step basics and understanding of daily work flows. This program works great for us by saving valuable teaching time. We are very pleased with the results.
Kathy LegeCustomer Since 2019

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